IT Resale – v2. On majority of products. Help save the planet. Browse our large catalogue of refurbished Laptops. Find the perfect monitor for your office space. APC: AP7921 / Switched Rack PDU – Untested. The product shown in the image gallery is purely for illustrational purposes and may not represent the product you will receive. 1 x APC AP7921 Switched Rack PDU. Please Note: No other cables, accessories or screws are included. This item is untested and may have power-on testing, no other further testing has been done. In excellent condition, it features only minor scuff marks and scratches. The rear casing may feature slight discoloration. IT Resale Grading Policy. Grade A laptops may contain light scratches and scuff marks on the casing and bezels. The screen will be in excellent condition with no scratches or pressure marks. The keyboard may feature signs of use, including lightly worn keys. There may be 1-2 rubber feet missing on the bottom casing. Battery life can still vary quite significantly for Grade A laptops, so it’s important to check the product information before making a decision. Grade B laptops may contain multiple scratches, scuff marks and dents on the casing, speakers and bezels. The casing may also be missing parts or hinges. The screen will be in decent condition, but again may have light scratches and light pressure marks. The keyboard may feature noticeable signs of use, including lightly worn keys and the webcam may have a slight fault, including light or dark image upon use. The trackpad may feature signs of use including wear. The track-point may be missing from the keyboard while the RJ-45 Port casing may be loose. As with Grade A laptops, battery life can be a factor that varies. A Grade C laptop may contain multiple scratches, scuff marks and dents on the casing, speakers and bezels with excessive damage, and the casing may be missing parts or hinges. The screen will be in okay condition, but unlike Grade A and B, there may be scratches, cracks and/or pressure marks on the screen. The keyboard may not function, with some or all of the keys being faulty. The webcam may have a fault, including light or dark image upon use. The track-point may be missing from the keyboard and the trackpad buttons may not function at all. The trackpad may also feature noticeable signs of use including wear and tear. Battery life can vary, and in some cases it may lose charge quickly. ? Laptop battery conditions?? For devices like laptops, the condition of the battery (or batteries, in some cases) can vary. Below are the grading criteria we use to assess the health of the batteries in the products we offer. ? Excellent – The battery has passed our tests, holding at least 90% of design capacity. ? Good – The battery has passed our tests, holding at least 75% of design capacity. ? Poor – The battery has failed our tests, holding insufficient charge from its design capacity (below 75%). The battery either may not hold charge, have a fault or is not present within the laptop. ? Failed – The battery is faulty and needs replacement or the battery is not present within the laptop. All monitors are tested with a burning test that looks for discolouration and dead pixels. To be classified as Grade A, a monitor must pass the test with no dead pixels or discolouration. Grade A monitors may contain scratches and scuff marks on the casing body and on the stand with minor signs of use. However, they won’t have any scratches or cracks on the screen itself, with the screen in excellent condition. Grade B monitors have to pass a screen test with no discolouration, however they may feature light scratches and pressure marks on the screen. There may be dead pixels on the display, up to 5 dead pixels are considered acceptable for Grade B. They may also contain scratches and scuff marks on the casing body and on the stand with minor signs of use. A Grade B monitor might feature a damaged cable holder, while the screen could have multiple scratches and/or scuff marks, but there will be no cracks or excessive damage on the screen. Grade C monitors features noticable defects on the screen and on the casing. Please expect either scratches, small cracks, pressure marks, dead pixels on the display. The bezel and rear casing may feature noticeable scratches, scuff marks and cracks. The stand may also feature noticeable scratches. Grade C monitors are fully functional with minor defects. This Other device has been thoroughly tested and is in excellent cosmetic condition, though it may exhibit minor marks and blemishes. This item is fully operational and has been rigorously tested. While it is free of physical damage, it may display scratches, marks, or blemishes typical of regular use, distinguishing it from a Grade A product. This item is non-functional or has significant physical damage or missing components. Item Location: 1-4 Ardra Road, London, N9 0BD, United Kingdom. Excluded locations: Afghanistan, Libya, Nauru, Russian Federation, Somalia, Ukraine, Yemen. We allow collection on all of our products. You must provide some proof of receipt upon collection. There is a 2 week return period should you change your mind with the product. You are responsible for ensuring the item is efficiently packed and is sent to our warehouse safely. Should the item arrive back to us damaged, you may be liable for any damages. There is a 30 day return period for faulty items. Upon receipt of the product, we will conduct an inspection to verify the reported damage. The link can be found here: About us Page. These products include a One-year guarantee. CPU Fan or PSU issues for PCs. AC Adapter issues for Laptops. Software issues (Corrupt OS, Viruses/Malware/Ransomware). Misuse or intentional damage. The product listing’s description will specify the battery condition. About IT Resale & Crown Workspace. We sell a wide range of refurbished IT equipment including computers, monitors and laptops, printers, servers, routers and firewalls, switches and conference equipment. IT Resale sells quality used IT and electrical equipment from well-known and reputable brands to individuals and businesses. Crown Workspace – Renew Centre Tour. We are VAT registered and will provide a VAT invoice upon request. We will be more than happy to assist you with the issue. We monitor all feedback left and incorporate suggestions into our workflow. If the service you have been provided is below satisfactory, please do not hesitate to send us a message, we will try our best to aid you. Our Office & Workshop is open from the following times (GMT). Monday: 08:00 to 16:30. Tuesday: 08:00 to 16:30. Wednesday: 08:00 to 16:30. Thursday: 08:00 to 16:30. Friday: 08:00 to 16:30. Bank Holidays may vary. Crown Workspace Ltd (IT Resale) 3 Ardra Road, London N9 0BD United Kingdom. Q: I need specific cables with my order. What should I do? A: Please get in contact with us detailing which specific cables you require with your order. You can also leave a note on your order soon after you’ve placed it. Q: Is it possible for me to collect my items? However, please get in contact with us first to let us know when you’d like to collect so that we have enough time to prepare your item. Q: Do you accept Cash on hand? A: No, we do not accept cash. If you have planned to collect, please ensure you have paid before you collect and provide proof of receipt upon collection. Q: My order has been dispatched, but the tracking is unavailable. A: We strongly advise when setting up your new device, that you ensure it is updated fully with all optional drivers installed. If you have any issues with this, or require further assistance, please get in touch with us and one of our technicians will assist you. Q: My item has arrived damaged, what are my next steps? A: Please get in contact with us as soon as possible, and provide images if you can. We will ensure to provide resolutions to ensure you are left satisfied with our service. A: We certainly do, please get in touch with us to discuss further. A: We factory reset and test all of our products. If you encounter this screen, please enter either’1234′ or’12345′. Once you have gained access, you can change the password or reset the device again. We welcome your inquiries and are here to assist with any questions, requests, or additional information you may need. Our customer service team is available five days a week (Monday to Friday) and typically responds within three hours. We look forward to connecting with you! Not what you’re looking for? Did you know we. As a premier provider of secure, sustainability-focused IT Lifecycle Services, we are trusted by thousands of clients across the public and commercial sectors to manage their IT assets and ensure secure data destruction. From emerging start-ups to established corporations, IT Resale create bespoke IT asset services to meet your specific needs. IT Asset Management (ITAM). IT Asset Disposition (ITAD). Interested in any of these services to elevate your business? Please get in touch with us. Don’t just take our word for it. See what our customers think.