We reset the user name and password to apc (both lower case) to allow you to configure easily when it arrives. We also reset the IP configuration to DHCP and BOOTP by default. Once the device is plugged in and connected to your network, you can view the IP it has been assigned by pressing and holding the grey button near the LED number strip. As this is a masterswitch, you can turn off/on the power to each individual socket on the PDU. As can be seen in the video, these have a stagger start to help mitigate with power on inrush. Our products are comprehensively tested by UPS experts and are fully working. They are second user, and will have cosmetic signs of previous use. The grading is A-Grade which we class as as good as you can get without having new. We touch up or re-spray cases as needed. We have been supplying UPS since 2002 and are the respected leader in the field, with the most used stock in Europe. Our experience reduces the occurrence of problems, and the availability of resources and stock we hold means we have the ability to quickly resolve issues when they do arise. This is a broad stroke estimation, as our items are of varying complexity. All of our consignments are sent fully insured on a 24 hour service with our carriers. We cover all problems that occur in transit. We have the packing materials to make sure that there are few problems in transit. Our warehouse is based in the UK.